Contact Us
Call or text: 801-292-8126
Email: help@markellsupholstery.com
In-Person: 35 West 200 North, Bountiful, UT 84010
Privacy Policy
Last updated: January, 10, 2025
At Markell’s Upholstery, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.markellsupholstery.com, or communicate with us via text messages.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, mailing address, and other information you provide when you contact us or fill out forms on our website.
Non-Personal Information: This includes data about your device, IP address, browser type, operating system, and information about how you use our website.
2. How We Use Your Information
We use your information for various purposes, including:
Providing and improving our services
Responding to your inquiries and support requests
Processing payments and orders
Sending marketing communications (with your consent)
Complying with legal requirements
3. Text Message Communication
By providing your phone number to us, you agree to receive text messages (SMS) from Markell’s Upholstery. These messages may include service-related updates, promotions, and other communications. You may opt out of receiving these messages at any time by replying "STOP" to any text message we send.
Campaign Registry Compliance for Texting
In compliance with the Campaign Registry under the Telephone Consumer Protection Act (TCPA), Markell’s Upholstery adheres to the following practices regarding text message communications:
Opt-In Requirement: We will obtain your explicit consent before sending marketing text messages. You will be asked to confirm your subscription to receive messages.
Opt-Out Option: You can opt out of receiving marketing messages at any time by responding with "STOP" to any of our messages. After opting out, you will no longer receive marketing texts from us.
Message Frequency: The frequency of our text messages will vary depending on the nature of your interactions with us (e.g., promotions, order updates). We will not exceed a reasonable frequency of messages.
No Charges for Opting-In: There are no charges from Markell’s Upholstery for sending or receiving text messages; however, standard carrier message and data rates may apply.
Support for Text Messaging: For assistance or more information regarding our text messages, you may reply with "HELP" or contact us directly at [insert contact details].
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who help us operate our business, such as payment processors and shipping partners. These third parties are obligated to keep your information secure and only use it for the services they provide to us.
5. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your information, no system is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
You have the right to:
Access, update, or correct your personal information
Request the deletion of your personal information (subject to applicable laws)
Withdraw your consent for marketing communications at any time by replying "STOP" to any text or email we send
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze how you interact with our site and improve our content and services.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Markell’s Upholstery
Phone:+1(801) 292-8126
Email: help@markellsupholstery.com
Website: https://www.markellsupholstery.com/